testimonials

a selection of testimonials from our customers

Dear Mr Wride,
I am please to enclose a cheque in settlement of the above invoice.

Let me take the opportunity to thank you for making me aware of the new insurers and a far better price. Naturally I am recommending you to friends who have let property.

With best wishes,
Yours sincerely,
Happy Customer

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Barry – further to our conversation just to confirm that I agreed a settlement with Anthony the loss adjustor today at circa £117.4K.

He added onto his offer of £114.35K the cost of the more expensive cottages that we and ------- had to use in the two instances – that was a further £3041 approx from memory – so we end up with around £117.4K.

He said he would send the final agreed sum papers on today to Aviva and ask for them to pay us asap the outstanding balance due.

Thank you so much to yourself and Nick at Kennett for being so helpful and supportive during this process – a good and faor result for all.

Have a great Christmas
Happy customer

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Hi Barry,
Tracey from Collingwood phoned me today and told me that my wife could book her car in for repair at Prestige.

I would like to thank you for your efforts and reiterate that I wish there were more people of your capabilities and attitude.

You are a "can" do person (one who gets things done) and other are a "talk" do (those that just talk about getting things done and nothing happens).

Thanks for walking that extra mile for me, I consider you an asset to your company.
Best regards
Happy Customer

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Hi Barry,
Long time no speak. I think last time we spoke we'd started talking to the complaints department of Axa.

I think they must have realised how badly they've handled the claim as they've been quite helpful.

We got the guy who's done our kitchen to give us a quote for the living room & they've pretty much gone along with it.

Hopefully this will now be the end of the matter.

I just want to say thank you for your help & backing us when it mattered.
I don't know what we'd have done without you.

Regards
Happy Customer

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We have dealt with Jeremy Stead and Kennett's for a number of years and have always been happy with the service provided and the competitive premiums they have provided on both a corporate and personal level.

You do not realise what service you get from your broker until you have to rely on them.

I was recently put in the unfortunate position of having my Mercedes Benz stolen. This was not the usual broken window and jemmied ignition but was in the form of a forged bankers draft.

The draft as it transpired was part of stolen batch and to all intent and purpose was genuine, I even described the draft to my own bank prior to accepting it. I relinquished my keys and ownership documents happy in the knowledge that I had sold my car and was in possession of the money, it was only when I tried to cash it that the problem became apparent and the draft was not honoured.

I reported the claim to Kennetts who also reported it to my insurers Allianz, we have our company vehicle insured under a motor fleet policy and I was advised by Kennetts that under normal policy wording theft by fraudulent means is not covered.

The policy which Kennetts provided us with is different to most in that it does cover such losses.

Had we not been insured with Kennetts and had the benefit of their wider policy wording my claim would not have been paid and I would have been without my car and more importantly without the £17,500 which was paid by my insurers for my claim.

I cannot emphasis enough what a value this has been to me. The level of customer care/service provided all the way through this claim, and all others in my sixteen years experience dealing with Jeremy and Lennetts, has been excellent.

Regards
Happy Customer